How we collect, store, safeguard, and use your data when placing orders on Al Barr.
At Al Barr, we highly value your trust and are fully committed to protecting your personal information. We collect only the data necessary to fulfil your orders and improve your shopping experience: • Order Information: Full name, telephone number, secondary contact number, delivery address, landmark, city, and pincode. • Account Data: Email address and password (hashed and salted—never stored in plain text) when you register. • Transaction Records: Payment reference numbers or bank transfer receipts submitted for order validation. • Browser Storage: LocalStorage is used to maintain your shopping cart items across sessions. We do not store sensitive payment credentials or card PIN numbers on our servers.
Your information is utilised solely for the following operational purposes: • Processing and dispatching your orders from our Srinagar hub. • Sending SMS/WhatsApp delivery updates and coordinating drop-offs with courier partners. • Resolving customer support enquiries via email and WhatsApp. • Fulfilling statutory FSSAI and GST audit logging requirements. • Sending occasional order-related email notifications (not promotional spam). We will never use your data for targeted advertising or unsolicited marketing campaigns.
Al Barr operates under a strict zero-spam, zero-sale guarantee: • We do not sell, rent, or trade your personal information with any third-party advertising companies, data brokers, or marketing platforms. • We only share delivery-specific details (shipping name, address, phone number) with verified logistics partners (e.g. India Post, Delhivery, BlueDart) strictly for executing order deliveries. • In exceptional cases required by law (e.g. court orders, regulatory compliance), we may disclose information to the relevant authorities.
We implement industry-standard security measures to protect your personal data: • All data exchanges between your browser and our servers are encrypted using SSL/TLS certificates. • Passwords are hashed using bcrypt—our team cannot view your password at any point. • Payment transactions via Direct Bank Transfer are completed through your bank's own secure portal—no card data passes through our servers. • Our database is hosted on secured, firewalled servers with regular security patches and automated backups.
By placing orders or registering on albarfoods.com, you consent to our privacy terms as described in this policy. You have the right to: • Request access to the personal data we hold about you. • Request correction of any inaccurate data. • Request deletion of your account and associated personal data. • Withdraw consent for non-essential communications at any time. For data deletion requests, privacy concerns, or compliance enquiries, please contact us at privacy@albarfoods.com or via WhatsApp.