Privacy Policy

At Al Barr (albarr.com), we highly value your trust and are fully committed to protecting your personal information. This Privacy Policy details how we collect, store, safeguard, and use your data when you browse our site, place orders, or contact our customer support team.

1. Information We Collect

We collect individual data only to fulfill your orders and improve your shopping experience. This includes:

Order Information: Full name, telephone number, secondary contact number, detailed delivery address, Landmark, city, and pincode.

Transaction Records: Mock transaction flags or references for Direct Bank Transfer receipts when you submit them for validation.

Browser Storage: LocalStorage is used to maintain your shopping cart items across sessions. We do not store sensitive payment credentials or debit/credit card pin numbers on our databases.

2. How We Use Your Data

Your information is utilized solely for:

- Processing and dispatching orders from our Srinagar hub.
- Sending SMS/WhatsApp delivery updates and coordinating drop-offs.
- Resolving customer support inquiries.
- Fulfilling statutory FSSAI and tax logging parameters.

3. Data Sharing Policies

Al Barr operates under a strict zero-spam guarantee. We do not sell, rent, or trade your personal information with third-party advertising companies.

We only share delivery details (shipping name, address, phone number) with verified local express couriers (e.g. J&K Post, Delhivery, BlueDart) to execute order logistics.

4. Data Security Protocols

All transaction checkpoints and page queries operate under secure Secure Sockets Layer (SSL) certificates, encrypting client-server data exchanges. For payment security, Direct Bank Transfers are processed securely outside our platform via your bank's official portal.

5. Your Consent

By placing orders or registering queries, you consent to our privacy terms. For data deletion inquiries, contact us at privacy@albarr.com.